Assess your utility’s digital maturity

Digital maturity is a utility’s ability to use connected data, systems, and workflows to make better decisions and improve outcomes over time.

For water utilities, maturity is not about adopting one technology or reaching a final destination. It is about understanding where your organization is today, where stronger digital capability could create the most value, and what practical next steps can help you move from reactive operations toward more connected, proactive, and optimized performance.

This short assessment will help you evaluate your current digital maturity across a selected area of the water lifecycle.

The 5-stage digital maturity framework

5
5

Adaptive

Near-real-time data, scenarios, automation and continuous improvement are embedded into planning and operations.

4
4

Intelligent

Operational analytics, calibrated models and risk-based prioritisation support proactive decisions and measurable outcomes.

3
3

Integrated

Core systems are connected; models, GIS, SCADA/telemetry, CMMS and reporting are used in repeatable workflows.

2
2

Emerging

Some digital tools exist, but they are siloed; data quality and adoption vary by team or site.

1
1

Foundational

Data is fragmented; decisions are reactive; limited integration between engineering, operations and asset teams.

What to expect:

This assessment takes approximately 3–5 minutes to complete. You will answer a short set of questions and receive a maturity result based on your responses.

Start assessment

Water Utility Digital Maturity Assessment Terms and Conditions:

The Water Utility Digital Maturity Assessment (“Tool”) is designed to help you evaluate current digital maturity based on your responses. THIS TOOL PROVIDES INFORMATIONAL AND ILLUSTRATIVE RESULTS ONLY. It is not a guarantee of operational performance, regulatory compliance, technology suitability, or business outcomes.

AUTODESK PROVIDES THE TOOL AS IS, AS AVAILABLE, AND WITH ALL FAULTS, AND EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR RELIABILITY OF THE TOOL, ANY WARRANTY OF SUITABILITY OR MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING OUT OF A COURSE OF DEALING, OR NONINFRINGEMENT.

YOU RELEASE AUTODESK FROM ANY AND ALL LIABILITY ARISING FROM OR RELATING TO THE TOOL. IN NO EVENT WILL AUTODESK OR ITS OFFICERS, EMPLOYEES, DIRECTORS, OR REPRESENTATIVES, BE LIABLE (DIRECTLY OR INDIRECTLY) FOR ANY INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES; LOSS OF PROFITS OR REVENUE; BUSINESS INTERRUPTION OR LOSS OF USE; COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR OTHER COVER; OR DAMAGES RESULTING FROM FORCE MAJEURE (IN EACH CASE, REGARDLESS OF THE LEGAL THEORY FOR SEEKING SUCH DAMAGES OR OTHER LIABILITY) EVEN IF AUTODESK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITY AND REGARDLESS OF WHETHER ANY LIMITED REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

You agree that these terms will be governed and construed in accordance with the laws of the State of California. Any dispute or claim arising from these Terms and Conditions will be brought exclusively in the Superior Court of California, County of Marin, or the United States District Court for the Northern District of California in San Francisco.

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